Privacy Policy
Last updated: October 5, 2026
Ruhamah LuggageStore ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or services.
Information We Collect
When you make a booking, we collect:
- Your name
- Email address
- Phone number (optional)
- Booking details (dates, number of bags)
- Payment information (processed securely by Stripe)
- Photos of bags taken at drop-off (for security purposes)
How We Use Your Information
We use your information to:
- Process your booking and payment
- Send booking confirmations and pick-up reminders
- Provide customer support
- Improve our services
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We share information only with:
- Stripe — for payment processing
- Supabase — for secure data storage
- Resend — for transactional emails
Data Security
We use industry-standard security measures including encryption (HTTPS), secure authentication, and access controls. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to:
- Request a copy of your personal data
- Request deletion of your data
- Opt out of marketing communications
Cookies
We use essential cookies for authentication and session management. We do not use tracking cookies.
Contact Us
For privacy-related questions, contact us at:
Ruhamah LuggageStore
2801 1st Ave Ste A, Seattle, WA 98121
Email: hello@updates.lugagestore.com